سياسة الإستبدال و الإسترجاع

At Marshmallow, we want you to be satisfied with your purchase.

Exchange & Return Period
You can request an exchange or return within 3 days of receiving your order, provided the item is unused, unwashed, and in its original condition with all tags attached.

Exchange Policy
If you wish to exchange an item, it can be replaced with another size or product depending on availability.

Refund Policy
Refunds are only processed after the returned item is received and inspected.

Sale & Offer Items
Items purchased during special offers or promotions cannot be returned. Exchange is allowed only.

Non-Returnable Items
Products that are used, damaged, or without original tags cannot be returned or exchanged.

Shipping Fees
Shipping fees for returns or exchanges may apply depending on the reason for the request.

Contact Us
For any return or exchange request, please contact our support team with your order number.